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Business Phone | Voicemail Greetings

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Estimated reading time: 1 min

Set busy and no answer greetings for callers sent to Voicemail.

INTERNET INSTRUCTIONS:
1. Login to online account
2. Click Settings
3. Click the View / Edit option following Voicemail
4. Click Voicemail Greetings
5. Select System Greeting or Personal Greeting to assign Busy Greeting
• (OPTIONAL) Click Choose File to upload custom greeting
• Click Choose File in the popup window
• Select appropriate file to be uploaded*
6. Select System Greeting or Personal Greeting to assign No Answer Greeting
• (OPTIONAL) Click Choose File to upload custom greeting
• Click Choose File in the popup window
• Select appropriate file to be uploaded*
• Upload up to three Alternate No Answer Greetings
• (OPTIONAL) Enter Greeting Name
• Click Choose File to upload custom greeting
• Click Choose File in the popup window
• Select appropriate file to be uploaded*
7. Select Number of rings before greeting
8. Click Save
*NOTE: Custom greeting upload must be a .WAV file in CCITT u-Law, A-Law, 8kHz sampling rate, or 8-bit Mono format and should not exceed 4.5 MB.

TELEPHONE INSTRUCTIONS:
1. Dial *98
2. Enter passcode and press #

Access Voicemail Options:
[2] To change mailbox busy greeting
[3] To change mailbox no answer greeting
[#] To repeat this menu

Have questions?