Before we show up
First, we locate
A utility locate is a meticulous process of identifying and marking the underground presence of various utility lines and infrastructure, such as electrical cables, water pipes, gas lines, and telecommunications cables. This crucial procedure ensures the safety of excavation projects by preventing accidental damage to essential services.
Then comes the drop
As our crews move along our planned route in your area, OEC Fiber certified installers bring fiber cables from our existing network to the side of your home or business. When we arrive at your home or business, we will knock on your door or ring your doorbell to let you know we are working on your property. Even if you are not there, we will move forward with the drop.
Next is the light reading
Once your drop installation is complete and the Network Interface Device (NID) is properly mounted on the side of your home or business, our technicians proceed with a light reading. This important step is crucial for ensuring the utmost integrity of the network and optimal signal strength to your premises.
Finally, interior installation
The interior installation is the final step when our certified installation specialists install your equipment and get you online.
During this process our specialists utilize RouteThis Certify to eliminate dead spots and ensure your home has great Wi-Fi coverage.