We strive to provide our subscribers with the best possible experience.
OEC Fiber brings the power of high-speed fiber services directly into your home.
We strive to provide our subscribers with the best possible experience.
OEC Fiber brings the power of high-speed fiber services directly into your home.
up to 100 Mbps
up to 100 Mbps
5+ Streaming 4K Video at Once
up to 1,000 Mbps
up to 1,000 Mbps
10+ Streaming 4K Video at Once
We also offer dedicated services for your home. Contact the Fiber Business Team for a custom quote.
We have an app for that!
With the OEC Fiber App Suite, you can manage your network, pay your bill and get support all from the ease of your fingertips. Learn more and download today!
Never worry about your signal again. Take control of your Wi-Fi with the OEC Fiber mobile app.
With our services, you’re always in control. Set schedules, block websites, monitor screentime and more with the new OEC Fiber mobile app.
Protect the devices your virus blocker missed. Get enhanced protection on us with the OEC Fiber mobile app. Relax and enjoy, we’ll keep an eye on the rest.
Want to see what your bill will look like? Use our monthly bill calculator to customize your service packages or make adjustments to your existing service to see what OEC Fiber will cost before you make the changes.
Installation Service Fee Update
Starting November 1st, when you add new services to your existing fiber account, there will $75 service fee to cover the cost of installation. This fee will be applied if a technician is required for installation.
To add services please give us a call at (405) 217-6868
How can I improve my Wi-Fi?
Wi-Fi issues can be complex which is why we have an app that can diagnose and troubleshoot your home network issues. such as:
Download the app below or Click here for more information.
Fiber Bill Explanation of Terms
The following is an explanation of billing terms and the charges associated with them.
911 fee – A fee that OEC Fiber collects to cover costs of providing 911 emergency service. Providing 911 service is required by the Federal Communications Commission (FCC). The fee is charged per telephone access line or a percentage of revenue.
FCC regulatory charge – This fee is a monthly surcharge billed to subscribers to recover regulatory fees paid by OEC Fiber to the Federal Corporation Commission (FCC). According to sections 6(a) and 9(b) of the Communications Act, as amended, require the Commission to assess and collect regulatory fees every fiscal year to recover the Commission’s costs of carrying out its functions. These functions include enforcement activities,
Federal universal service fund – This fee is a monthly surcharge billed to subscribers to recover the funds it pays to the Federal Communications Commission (FCC) on interstate services to support the FCC’s universal service programs. The FCC regulates this charge; reviewing and adjusting the fee quarterly based on the FCC’s quarterly FUSF contribution factor. The FCC uses the fund to help keep local telephone rates affordable for all subscribers, support telecommunications services in schools, public libraries, and rural health-care facilities and subsidize local service to high-cost areas and low-income subscribers. *This charge does not apply to Lifeline subscribers.*
Franchise charge – A local franchise authority may impose a financial obligation on OEC Fiber to support public, educational and government programming channels in your area. Depending upon the specific provisions included in the local franchise agreement between your community and OEC Fiber, the fee is either based on the percentage of OEC Fiber TV revenue generated in your local franchise area, a per subscriber amount, or a lump sum payment.
Installation charge – Installation charges generally appear on your first bill in the One Time Charges section. It is normally billed over three months. Installation examples include adding additional wires and jacks or outlets for phone, internet or TV service.
Late fee – Fees billed to the account when there is an overdue balance from the previous month’s bill.
Partial monthly charges – OEC Fiber bills services one month in advance. If your services are activated in the middle of the monthly bill cycle, OEC Fiber will bill for the partial month as well as the following full month. EXAMPLE: If your statement date (bill cycle) is on the 15th day of each month and your service is activated on the 1st, your partial month charges would be for 15 days of service from the 1st up to the 15th. If a change is made in the Activation Date of your order, OEC Fiber will adjust your Partial Month Charges and Credits based on the new date and number of days in the Partial Month.
State universal service fund – This fee is a monthly surcharge billed to subscribers to recover the state universal service fee paid by OEC Fiber to states on applicable services. The funds are used to help keep local telecommunication rates affordable for all subscribers, support telecommunications services in schools, public libraries, and rural health-care facilities, and subsidize local services to high-cost areas and low-income subscribers.
Telecommunications sales tax – Government agencies impose and OEC Fiber collects taxes from purchasers of specified products and services. These taxes include state, county and city sales taxes as well as taxes collected by special purpose district agencies and mass transit agencies (MTA). The products subject to tax and the amount of the tax varies by area.
Plume HomePass – App User Guide
What is the difference between 2.4 GHz and 5 GHz?
2.4 GHz is more commonly used with older devices. It has a longer signal range, but can be more susceptible to interference from other wireless equipment like Bluetooth and baby monitors.
5 GHz is used by newer devices. It has a shorter signal range and may require repeaters or Wi-Fi extenders, but it runs at a much faster speed.
OEC Fiber’s network equipment provides both options and automatically connects your devices to the signal that provides the best connection.
Looking to optimize your home Wi-Fi network? Try our OEC Fiber Support App
Why do I need a gig?
Technology is advancing every day. Even today, there are many use cases in which having gigabit capability enables you to do so much more. For example:
With a gigabit connection, you can:
Internet Plans and Pricing
How do I know if fiber is available in my area?
More information about OEC Fiber network equipment
How do I change my Wi-Fi password?
How do I reset my network equipment?
Locate the recessed button on the back of your router. It will be labeled either “Reset” or show a reset icon on the button.
Press and hold the button for 15-20 seconds.
The lights on the front of the router should blink off briefly to let you know the equipment has been reset. If it does not, continue holding the button for a few more seconds. If you still do not see the lights blink off, release the button for five seconds before trying again.
Once the light has blinked off, release the reset button and wait for the router to fully reset. This process can take up to 3 minutes. You may see the lights come on and off during this process. Wait for the power light to be solid for a full minute to indicate the reset is complete.
To access additional network information and settings, download the OEC Fiber app.
Can I use my own router with OEC Fiber?
OEC Fiber offers outstanding network equipment at no additional cost. Our GigaCenter and GigaSpire maximize your coverage and allow us to better assist you when needed. Using your own equipment will limit the support we are able to provide.
Installation was very easy and very professional. The person installing showed us how to connect to the new service, and performed a speed test for us. Overall very pleased.
- Erik B.
Excellent customer service, super-fast fiber! We love it!
- Jennifer S.
The installation was great, the young man was very friendly & professional!! LOVE the fast speed & NO buffering streaming a movie.
- Martha G
They were AMAZING to work with, from the initial call to the installers. Even had them come back out to run a line to a shop and was so easy. The customer service is Great, just thankful we finally have Fiber. Thank you OEC Fiber!
- Chris P.
