× Close


Need Help?

Visit our Frequently Asked Questions!

Chat with an OEC Fiber Subscriber Support Representative!

24/7 Live Chat

Experiencing connection issues?

Diagnose and solve your connection issues within a few minutes by using the OEC Fiber Support App.
Learn more

Internet category Internet TV category TV Phone category Phone Business category Business

OEC Fiber Blog


Old Devices Slow You Down

Technology changes at a dizzying pace. Wi-Fi itself is on its 6th major version! Equipment that doesn’t support Wi-Fi 5 or 6 can be outdated. These “legacy devices” can have a negative impact on your Wi-Fi. They contain an older version of Wi-Fi standards, limiting their capability. But different frequencies could help combat this issue and optimize performance.

There are two Wi-Fi frequencies, 2.4 GHz and 5 GHz. OEC Fiber Wi-Fi automatically steers connected devices to the best frequency available. This practice, called band steering, optimizes device Wi-Fi performance and creates a seamless experience for subscribers. It reduces the work they have to do to get the best internet speed.

Switching between the two frequencies is great, but what if it’s not working? There comes a time when legacy devices can no longer support modern programs and systems. They are unable to keep up with modern internet speeds, resulting in buffering and slowdowns that leave us frustrated with our online experience.

Think of it like the cutting edge of a knife blade.

When you first get it, it’s sharp. It cuts through the toughest of foods, like softened butter. Over time the blade grows dull. You can hone the blade and smooth off the edges, but there will come a point when nothing but professionally sharpening it will do.

This is the same for devices like computers. You can do software updates, replace parts and add memory, but there will come a time when it is no longer compatible with modern technology.

How do you know when “old reliable” has reached legacy status? Simple. Check the app.

The OEC Fiber Support App shows you any legacy devices you have and helps identify what could be slowing your Wi-Fi connection down.

Regardless of the devices in your home, you deserve the best experience possible. Identifying legacy devices and ensuring we connect them to the proper frequency can extend their life and keep you connected the way you deserve.


Skip to content