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Lifeline Assistance

The Lifeline program provides a discount on phone or internet service for qualifying low-income consumers to ensure that all Americans have the opportunities and security that phone and internet service brings, including being able to connect to jobs, family and emergency services.

About Lifeline

Eligible low-income customers can qualify for a discount on their local telephone and/or internet services. Lifeline is a federal government assistance program.

Through the Lifeline program, qualifying customers can receive a $9.25 monthly discount on internet service, or bundled internet and telephone service, or a $7.25 monthly discount on telephone-only service. The discount for telephone-only service will drop to $5.25 per month starting Dec. 1, 2020.

In addition, eligible residents of federally recognized American Indian Tribal lands may qualify for:

  • An additional $25 monthly discount under the Native American Lifeline Program.
  • Tribal Link Up assistance, which provides up to $100 towards an installation fee. Tribal Link Up assistance is a one-time benefit per address. Read more about Tribal Link Up assistance here.

Lifeline discounts are not available in all areas served by OEC Fiber.

Qualifying for Lifeline

You can qualify for Lifeline if you use any of these federal assistance programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Veterans Pension and Survivors Benefit
  • Tribal programs, if you live on federally recognized Tribal lands

You may also qualify for Lifeline if your income is 135% or less than the federal poverty guidelines.

You will need to show proof of participation in one of the qualifying programs or proof of income when applying for lifeline.

The Lifeline discount is non-transferable and is limited to one discount per household. If someone at your address already receives lifeline but you are part of separate households (e.g., roommates with separate finances) you may still qualify for Lifeline. Complete the Household Worksheet or Household Worksheet – Spanish to determine if there is more than one household at your address.

To see if you qualify and enroll in the Lifeline program, click here. You can also enroll by contacting us or completing the Lifeline Application or Lifeline Application – Spanish and returning it to one of our offices. You can learn more about the Lifeline program at

Have questions?