OEC Fiber TV conducted a survey in November 2020 to learn people’s true thoughts on our service. We poured over the responses, read every comment and took the feedback to heart. We are dedicated to providing the best service possible to our subscribers. That’s why we are relaunching our TV service with a brand-new platform designed to address the issues our subscribers told us about.
This new platform is launching on Tuesday, June 29th, with widespread improvements and exciting new features while maintaining what subscribers enjoyed about the original service. Our new platform offers shorter lag times on startup and is part of our renewed commitment to no more buffering. As much as we all love the fact that there is no rain fade, not having to worry about the weather affecting your service is the last thing on your mind when your favorite show keeps freezing.
Several of our subscribers said they wanted the option to have favorite channels when selecting the evening’s entertainment. Guess what? This new and improved service offers just that. A customizable favorite channel guide and parental controls helps you better manage what you see on the screen. You can block individual TV ratings and can even set them per profile so each member of the family can enjoy the viewing experience they deserve.
Current subscribers will automatically be logged out of their account on Tuesday, June 29th, to implement the changes. They will receive an email prior to the update with a link to re-register their account. They must re-register to log back in. Any current DVR recordings will be deleted.
Yes, there are a lot of things happening with OEC Fiber TV, and it’s all thanks to you. Our subscribers spoke, and we listened.
We’ve improved the TV you watch into TV you WANT to watch.