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Let’s Watch Together

OEC Fiber TV conducted a survey in November 2020 to learn people’s true thoughts on our service. We poured over the responses, read every comment and took the feedback to heart. We are dedicated to providing the best service possible to our subscribers. That’s why we are relaunching our TV service with a brand-new platform designed to address the issues our subscribers told us about. 

This new platform is launching on Tuesday, June 29th, with widespread improvements and exciting new features while maintaining what subscribers enjoyed about the original service. Our new platform offers shorter lag times on startup and is part of our renewed commitment to no more buffering. As much as we all love the fact that there is no rain fade, not having to worry about the weather affecting your service is the last thing on your mind when your favorite show keeps freezing.

Several of our subscribers said they wanted the option to have favorite channels when selecting the evening’s entertainment. Guess what? This new and improved service offers just that. A customizable favorite channel guide and parental controls helps you better manage what you see on the screen. You can block individual TV ratings and can even set them per profile so each member of the family can enjoy the viewing experience they deserve.

Current subscribers will automatically be logged out of their account on Tuesday, June 29th, to implement the changes. They will receive an email prior to the update with a link to re-register their account. They must re-register to log back in. Any current DVR recordings will be deleted.

Yes, there are a lot of things happening with OEC Fiber TV, and it’s all thanks to you. Our subscribers spoke, and we listened.

We’ve improved the TV you watch into TV you WANT to watch. 

  1. Are we getting new DVR and Controller’s the old one’s are junk

    1. Hi Larry! While there will not be any new equipment, we will be pushing out upgrades that will fix many of the issues with what you currently have. The new DVR will be available directly on the home screen and has a far more user friendly interface. The new controls are more intuitive as well. The overall experience has been designed with our subscribers feedback in mind. If you run into any issues, please do not hesitate to give us a call at 405-217-6868, and we will be more than happy to assist you.

      1. Haven’t received the pre registration link

        1. Hi Mike. We have resent the registration emails. This will go to the email you currently use to log into your OEC Fiber TV account. Please be sure to double check your spam folder as well if you do not see it.

    2. I am becoming concerned that I will not only lose my DVR programs,but my entire TV viewing ability. 3 tries to register my new password and 3 times I’m given the “this page is not working” message! Will I be able to use my TV tomorrow? I fear not! Keep working OEC Fiber this needs to be fixed soon.

      1. Hi Janet. We’re sorry to hear that you are continuing to have these issues. We have sent this to our Fiber Support Team and will have them contact you to resolve this as soon as possible.

  2. It says in the email that we should be getting a second email today, June 25th, that has the information related to re-registering our account. I haven’t received that email yet. When are those going out?

    1. Hi Luke! We are hoping to send that out in the next hour or so. We are wrapping up a few things on the technical side and will be sending out the registration email as soon as that is done.

      1. I didn’t get the email

        1. Debra, thank you for bringing this to our attention. We will look into the issue and resolve this for you as quickly as possible. Thank you.

          1. I haven’t gotten the email the 25th with the link to reregister. Do I need to call in?

          2. Hi Pat! There is no need to call in. We have resent the email. It went to the email you currently use to log into your OEC Fiber TV account. Be sure to double check your spam folder if you don’t see it in your inbox. Thanks.

  3. I hated Cox and am happy with your service and the the new upgrade coming. However, Cox had a feature that would block robo calls that I truly miss and would very much like in your package. The app was called nomorobo and the phone would ring one time and the call was intercepted by the app. We get tons of these robo calls daily and I would sure like to see OEC Fiber implement this service. Thank you, Tommy Vice 3012 Dogwood Ct Moore, OK

    1. Tommy, we’re so happy to hear that you are enjoying your OEC Fiber service. We want to make sure we are giving our subscribers the best experience possible. Your feedback can help us do that. Thank you.

    1. Hi Freida. We have resent the registration emails. This will go to the email you currently use to log into your OEC Fiber TV account. Please be sure to double check your spam folder as well if you do not see it.

  4. You said we would be getting an email to re-register our account. When will we get that?

    1. Hi Theresa. We have resent the registration emails. This will go to the email you currently use to log into your OEC Fiber TV account. Please be sure to double check your spam folder as well if you do not see it.

    1. Hi Gayle. We have resent the registration emails. This will go to the email you currently use to log into your OEC Fiber TV account. Please be sure to double check your spam folder as well if you do not see it.

  5. I haven’t received the link to re register yet

    1. Hi Craig. We have resent the registration emails. This will go to the email you currently use to log into your OEC Fiber TV account. Please be sure to double check your spam folder as well if you do not see it.

  6. I have not received a link yet to do my updates for the new service.

    1. Hi Mary. We have resent the registration emails. This will go to the email you currently use to log into your OEC Fiber TV account. Please be sure to double check your spam folder as well if you do not see it.

  7. Did not receive email to register

    1. Hi Mark. We have resent the registration emails. This will go to the email you currently use to log into your OEC Fiber TV account. Please be sure to double check your spam folder as well if you do not see it.

  8. E-mail references a link to “re-register” but no “re-register” link is given. Also when trying to login to OEC fiber, does not recognize account #, E-mail or password. What’s going on??

    1. Hello. We just resent the registration email. It is a separate email from the one you originally received letting you know about the update. This email went to the email you currently use to log into your OEC Fiber TV account. If you are not seeing it in your inbox, we suggest checking your spam folder. As to your current login, I’m not sure which of your logins you are having issues with since there are a few different ones you could be referring to. Please call us at 405-217-6868 so that we can better assist you. Thank you.

  9. We still haven’t received the re-register email yet. Is it still coming out?

    1. Hi Dennis! We resent the email not long ago. It went to the email you currently use to log into your OEC Fiber TV account. You should check your spam folder if you still don’t see it. Thanks.

  10. I have not yet received the email link to update / re-register my account prior to the June 29th upgrade. When will that be sent? Thank you.

    1. Hi Joe. We resent that email this morning. It was sent to the email you currently use to log into your OEC Fiber TV account. Please be sure to check your spam folder if you do not see it in your inbox. Thanks!

  11. I have not received the email to re-register my account.

    1. Hi Beverly! That email should have gone to the email you use to log into your current OEC Fiber TV account. It will come from no-not-reply@oecfiber.com with the subject line of “Set your new OEC Fiber TV password.” Please be sure to go to the email you use as your current login ID for OEC Fiber TV and double check your spam folder if you do not see it in your inbox. Thanks!

  12. Please tell there is a way to save my DVR recordings before you do your update. I have recordings I don’t want to loser. Binge watching over the weekend is not an option.

    1. Hi Paul! Unfortunately, there is no way to save any recordings from your current DVR. Those recordings will be lost. We apologize for the inconvenience.

  13. The email link does NOT work. Save yourself some frustration and go to password.oecfiber.tv – very simple and it works. Now my question, how do I lock recordings that I want to keep?

    1. Hi Jeanne! Thank you for alerting us on the issue with the link in the email. I have a technician looking into that as we speak. He did let me know that the link in the email only has one use. Once it is used it will go dead so that you do not register the same account twice. We are still going to make sure there is not an issue with the original link. The link you mentioned, password.oecfiber.tv, is for the old interface. That will not work to reregister your account prior to the upgrade on Tuesday, June 29th. Again, we are working to ensure the registration link is working correctly.
      There is no way to save the current DVR recordings. Any recordings currently in your DVR will not transfer to the upgraded service. We apologize for the inconvenience.

  14. I haven’t received the pre registration link as of 6/26/2021.

    1. Hi John! That email should have gone to the email you use to log into your current OEC Fiber TV account. It will come from no-not-reply@oecfiber.com with the subject line of “Set your new OEC Fiber TV password.” Please be sure to go to the email you use as your current login ID for OEC Fiber TV and double check your spam folder if you do not see it in your inbox. Thanks!

  15. I have received two emails both saying I will or should have received an email to re-register? Nothing to register my account?

    1. Hi Tommy! That email should have gone to the email you use to log into your current OEC Fiber TV account. It will come from no-not-reply@oecfiber.com with the subject line of “Set your new OEC Fiber TV password.” Please be sure to go to the email you use as your current login ID for OEC Fiber TV and double check your spam folder if you do not see it in your inbox. Thanks!

  16. Have not gotten the email to re register.

    1. Hi Harvey! That email should have gone to the email you use to log into your current OEC Fiber TV account. It will come from no-not-reply@oecfiber.com with the subject line of “Set your new OEC Fiber TV password.” Please be sure to go to the email you use as your current login ID for OEC Fiber TV and double check your spam folder if you do not see it in your inbox. Thanks!

  17. I have not received my link to re-register.

    1. Hi Saunda! That email should have gone to the email you use to log into your current OEC Fiber TV account. It will come from no-not-reply@oecfiber.com with the subject line of “Set your new OEC Fiber TV password.” Please be sure to go to the email you use as your current login ID for OEC Fiber TV and double check your spam folder if you do not see it in your inbox. Thanks!

  18. I still have not received the email to re-register. Also, will NetFlix be added as an app in the new platform ?

    1. Hi Vickie! Be sure to double check your spam folder. The email will be from no-not-reply@oecfriber.com with the subject line “Set your new OEC Fiber TV password.” The NetFlix app will not be available on this update, but we are looking into ways to have it added in the future.

      1. I have been checking my Inbox and Junk folder regularly. I received the original email on Friday and the reminder email yesterday , but still have not received the re-register email.

  19. I have not received the link to reregister my DVR. I have checked my spam/junk mail and there’s nothing there either.

    1. Hi James. Thank you for letting us know. I will have a tech research this right away. The email should come from no-no-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password.” Keep in mind that your current DVR recordings will not transfer to the upgraded service. We apologize for the inconvenience and will work diligently to fix the login issue as quickly as possible.

  20. I did not receive the email with the link to re-register my account.

    1. Hi Randy! Please double check your spam folder. The email will be coming from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password.” Let us know if you continue to have issues. Thanks!

  21. Have not received link

    1. Hi Robert! Please double check your spam folder. The email will be coming from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password.” Let us know if you continue to have issues. Thanks!

  22. I have not received the email to reset my account. And I checked my spam/ junk mail.

    1. Hi Robert! Thank you for bringing this to our attention. I will have a tech look at this right away, and we will have it fixed as quickly as possible. The email will come from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password.” Thanks.

  23. Didn’t get the email

    1. Dear Robert! The email was sent to the email that you use to log into your current OEC Fiber TV account. I will be from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password”. Please check your spam folder for this email and let us know if you continue to have issues. Thanks.

    1. Hi Mary Ann! We recommend you check your spam folder. The email will be from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password”. Please let us know if you continue to have issues. Thank you.

  24. We received the email that said look for the coming email and one that said we should have received the registration email but NOT the registration email…

    1. Hi Alicia! Please double check your spam folder. The email will be from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password”. Let us know if you continue to have issues. Thanks!

  25. I hope this stops buffering, mine buffers 6-10 times a day.
    I hate when it buffers

    1. Hi Anita! This update should significantly improve the buffering issue you are currently experiencing. Please don’t hesitate to reach out to us after the update goes through on Tuesday, June 29th, if you keep having issues. Thanks.

  26. I haven’t received the link to re-enroll in the OEC Fiber TV.

    1. Hi Sharon! Please double check your spam folder. The email will be from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password”. Let us know if you continue to have issues. Thanks.

  27. In my case where I “log” in, (as you say), asks for my account # and the Last name. and while I’m filling out that info, it flashes ” pay bill with out logging in”. So I don’t log in to OEC Fiber. I can log in to the OEC “Hub” and there can pay both Electric bill and Fiber Bill. If you are sending the “re-register Fiber account” email to addresses of Fiber Accounts – that explains (maybe why) people keep telling you they haven’t received the Email yet. I’ve received all your emails, except the one listed in my Fiber Account – because I’ve never logged into a Fiber Account. It might be the cause of everyone else that hasn’t received one.

    1. Hi Jim! Thank you for the feedback. The TV login and the “Hub” are two different things. They same email can be used as the login ID for both. Please make sure you register using the link in the “Set your hew OEC Fiber TV password” and let us know if you run into any issues. Thank you.

  28. It says in the email that we should be getting a second email today, June 25th, that has the information related to re-registering our account. I haven’t received that email yet. When are those going out?

    1. Hi Charles! We have already sent the email out. Please double check your spam folder. The email was sent from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password”. Let us know if you continue to run into issues. Thanks.

      1. Checked all my emails and SPAM folder I still haven’t received the link to re-enroll in the OEC Fiber TV.

  29. I received an email with the link to re-register but three link was already expired and wouldn’t work. Please resend another!

    1. Hi Pam. Thank you for bringing this to our attention. I’ve alerted one of our IT specialists to take a look as to why the link is expired and to get a new one out to you. Thanks!

  30. I have not received an email to reregister

    1. Hi Jo Ann! Would you mind double checking your spam folder? The email will be from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password”. Please let us know if you are still not seeing it. Thanks.

  31. I just checked my spam and my deleted messages and I have now only received two e-mails from you. One on the 25th and one on the 26th and a how did we do on the 25th. Can not find the one that gives us the opportunity to reset the account

    1. Hi Iris! Thank you for bringing this to our attention. We will have one of our IT specialists look into why this hasn’t gone out to you yet and get this taken care of. The email will be coming from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password”. Thanks!

  32. The email link you sent does not work.

    1. Hi Vernon! Thank you for bringing this to our attention. I’ve notified an IT specialist. They will look into this and get everything corrected as quickly as possible. Thank you.

    1. Hi Sharon! If you haven’t seen the email in your inbox yet, please check your spam folder. The email was sent from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password”. Please let us know if you continue to have issues. Thank you.

  33. I finally got an email to register, but will not accept the registration. it only throws errors. Now it’s telling me it cannot be reached.

    1. Hi Jim. Thanks for alerting us to the issue. We have notified our Fiber Support Team, and they are working to fix the issue as we speak.

  34. I received email to update password. When I click on link and try to update password it won’t go through.

    1. Hi Patricia! Thank you for letting us know about this issue. We’ve sent it to our Fiber Support Team, and they are working to resolve this issue as quickly as possible.

  35. The link gave errors and not it has disappeared.

    1. Hi Linda! Thank you for bringing this to our attention. We’ve forwarded this to a member of our Fiber Support Team, and they are working to correct it as we speak. thank you.

  36. I have been unable to re-register with the email I was sent today.

    1. Hi Susan! Thank you for letting us know you are having this issue. We’ve let our Fiber Support Team know. They will look into this issue and contact you to get everything resolved. Thanks.

  37. I tried logging in Sunday, got an error. Then the link was dead. Received a new email this morning, followed the link and it was dead again.
    Please fix this issue ASAP as this should be embarrassing to your roll out team.

    1. Hi Eddie! Thank you for bringing this to our attention. We have notified our Fiber Support Team, and they are working to resolve this for you as quickly as possible. Thank you.

    2. Finally got a link that worked sent to me after contacting tier 2 service

      1. Definitely Not Ready For Primetime! This is a major fail in rollouts for their customers. Tier 2 guys try to help but eventually have to admit there are “glitches” they didn’t expect. That means someone did not do their due diligence in preparation. The new update has to be manually installed by the tech remotely. Then went black with error messages. Fortunately you can still go to the app page and select OEC app and use the old platform. As the old app is supposed to go away tomorrow morning, we will see how bad, or good, this will get moving forward. So far, not impressed once again with failed promos of a bigger better product.

  38. Have gotten two email from OEC related to this issue but nothing about the re-register option other than the notice.

    1. Hi Dennis! We recommend you check your spam folder. The email will come from no-not-reply@oecfiber.com with the subject line “Set your new OEC Fiber TV password”. Let us know if you run into any issues. Thanks!

  39. Still have not received link to re register. Will you resend the link information?

    1. Hi Ryerson! Thank you for letting us know. This has been sent to the Fiber Support Team so that we can get this fixed for you right away. Thank you.

  40. Erin, I have received two emails to create an account. The second one wouldn’t even open so I could enter my password. Just blank. Perhaps you could delay the switchover until all the kinks are worked through?

  41. Post comment

    Melek & ElShegal DiaBendia says:

    We didn’t receive a link to register before the change tomorrow. Please forward it to our email or phone number at 405-420-4284

    1. Hi Melek. Thank you for letting us know about this issue. We will have a member of our Fiber Support Team research this and contact you right away. Thank you.

  42. I have not received my re registration email

    1. Hi John! Thank you for letting us know you are having this issue. One of our Fiber Support Team members is looking into it and will contact you as soon as possible to take care of this issue. Thanks!

  43. the link you sent me isn’t working

    1. Hi Karen! Thank you for letting us know you are having this issue. One of our Fiber Support Team members is looking into it and will contact you as soon as possible to take care of this issue. Thanks!

  44. After 3 separate phone calls ( customer service agents were great) I was able to register 1 of my 4 TVs and received the update. Unfortunately the updated tv randomly disconnects and errors out. As of now I have no watchable TVs. Please assist as soon as possible

    1. Try going to the app page on remote and selecting OEC app. That may load the old platform again for use

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